Phone Support

Call Us

For faster phone response, please have your Support Account ID ready. Don't have it? Go to your profile at MyWebsense.


Urgent

Call one of the offices during the business hours listed below. You will be routed to the first available technician.


Less Urgent

Use our Online Service Request Portal at ask.websense.com.

Phone Numbers and Business Hours

  Support Region   Hours   Telephone   Support Details
North America 5:00am – 5:00pm
Monday – Friday
Pacific Time
858.458.2940 View Most Popular Solutions or
Open an Online Service Request or
Get Advice from our Community
Asia 9:00am – 6:00pm
Monday – Friday
Beijing local time
+86 (10) 5884-4200 View Most Popular Solutions or
Open an Online Service Request or
Get Advice from our Community or
Contact your Websense Reseller
Australia/NZ 8:00am to 6:00pm
Monday – Friday
Australia Eastern Time
+61 2 9414 0033 View Most Popular Solutions or
Open an Online Service Request or
Get Advice from our Community or
Contact your Websense Reseller
France 8:00am to 6:00pm
Monday – Friday
London Time
+33 1573 23 227 View Most Popular Solutions or
Open an Online Service Request or
Get Advice from our Community or
Contact your Websense Reseller
Germany 8:00am to 6:00pm
Monday – Friday
London Time
+49 69 517 09347 View Most Popular Solutions or
Open an Online Service Request or
Get Advice from our Community or
Contact your Websense Reseller
UK (and rest of EMEA), Middle East & Africa 8:00am to 6:00pm
Monday – Friday
London Time
+44 2030244401 View Most Popular Solutions or
Open an Online Service Request or
Get Advice from our Community or
Contact your Websense Reseller
India 9:00 am to 6:00 pm
Monday – Friday
India Standard Time (IST)
+1.858.332.0061 View Most Popular Solutions or
Open an Online Service Request or
Get Advice from our Community or
Contact your Websense Reseller
Latin America & Caribbean 9:00am to 5:00pm
Monday – Friday
Local Time
858.458.2940 View Most Popular Solutions or
Get Advice from our Community or
Contact your Websense Reseller Spanish language support is provided via Online Service Request. Phone support is in English

Websense technical support is delivered primarily in English. While we cannot guarantee local language support in all instances best effort local language support is available as follows:

  • Americas: English and Spanish
  • Europe, Middle East and Africa: English, French, German, Italian
  • Asia Pacific: English, Chinese, Japanese, Cantonese